BAIG Happy Return Policy
At BAIG (https://baigofficial.com), your satisfaction and shopping peace of mind come first! We want you to love your Panjabi experience with us. That’s why we offer our hassle-free Happy Return Policy so you can shop with absolute confidence.
What is “Happy Return”?
Our Happy Return policy guarantees that if you are not completely satisfied with your purchase—whether it’s a fitting issue, a preference change, or a product flaw—we make returning or exchanging it quick, simple, and friendly!
1. Instant Return on Delivery (Rider Trial)
Check on Delivery: When our rider delivers your parcel, you can inspect the product right in front of the delivery person.
Instant Handover: If the fabric, color, or design doesn’t meet your expectations, or if you received the wrong size, you can instantly hand the package back to the courier representative without any hassle.
(Note: Delivery charge will apply for preference-based instant returns).
2. 48-Hour Easy Exchange Guarantee
If you try on your Panjabi after delivery and feel you need a different size or design:
Timeframe: Inform us within 48 hours of receiving your package.
Condition: Keep the Panjabi unworn, unwashed, and with all tags intact in its original packaging.
Doorstep Exchange: We will dispatch your new requested size, and our courier will collect the previous one right from your doorstep!
3. Zero-Cost Returns for Our Mistakes
If you receive a defective, damaged, or wrong item, BAIG takes full responsibility:
We will send you a fresh piece immediately.
All delivery & courier charges will be covered 100% by BAIG.
4. How to Request a Happy Return / Exchange
Take a quick photo/video of the product or tag.
Contact our support team via WhatsApp or Phone at +880 1329-204503 with your Order ID.
Our team will verify and arrange your exchange/return within 24 hours.
BAIG — WEAR YOUR STANDARD.
Shop with confidence. Wear with pride.